Vol. 101 April - May 2024 Newsletter

Sales and Marketing Opportunities

Sales Coordinators - New York, USA

Our client, an International Luxury Hospitality company with 125+ properties worldwide, providing premiere hotel long-term accommodation seeks talented Sales & Reservations Coordinators and Sales Managers. The role will be based in New York or New Jersey state.

• You will support the company financial goals through supporting and learning the daily operations of the Sales and Reservations department. As a member of the team, you will assist in selling guestrooms.
• Be experienced working in a hotel, clerical or sales and have knowledge of the local NYC area.
• Ensures all documents produced by the Sales Department are completed accurately and on time. Maintains a filing system and files sales records, correspondence and other miscellaneous items.
• Coordinates necessary arrangements with vendors relating to sales. Establishes strong relationships with vendors to ensure maximization of hotel revenue.
• Follows up with past client events by sending out surveys. Compiles Guest Surveys and distributes them to the company Department Heads.
• Well-spoken and can provided a professional image at all times through appearance and dress.

Excellent compensation rewarded on this position with good company benefits

Sales Managers - New York, USA

Our client, an International Luxury Hospitality company with 125+ properties worldwide, providing premiere hotel long-term accommodation seeks talented Sales & Reservations Coordinators and Sales Managers. The role will be based in New York or New Jersey.

• You will be responsible for generating new business from corporate accounts though networking, referrals, prospecting and working with the in-house sales team.
• Must be able to work within the New York and the New Jersey state areas for this growing company
• Must come from a hospitality background and must be fluent in English.
• Minimum of 2 to 3 years of experience in a B2B environment
• Proven track-record of performance driven sales results
• Excellent communication and presentation skills
• Proactive, Creative, Versatile with strong closing skills
• Hospitality experience and knowledge of hotel stay business is a must
• You will be reporting to the Director of Sales who will provide leadership and direction in the development of business to business strategies.

Competitive salary along with an excellent incentive bonus, travel allowances and excellent company benefits.

Commercial Director - Maldives

Our client an award winning, luxury resort is a short distance from Male in the beautiful Maldives with over 100 rooms, multiple restaurants and spa is searching for an excellent Commercial Director. This position will be based in Singapore.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Integrate all plans and activities across Sales, Marketing, Revenue Management and Communications
• Working with Sales, Marketing & Revenue management identify commercial benefits to ensure strategies can be effectively deployed.
• Responsible for all Sales, Marketing and Revenue Generation related activities, including the effective direct leadership of Sales, Marketing and Revenue Management teams.
• Oversee hotel and business strategies and plans to increase brand presence, grow awareness, exceed targets and increase for the company and Owner value.

REQUIRED QUALIFICATIONS:

• Degree level education professional qualification desired.
• Currently in a Commercial/Business Development/Revenue & Sales Director position
• 4+ years of experience in senior sales and marketing role, luxury hotels
• International and Maldives experience at 5 star hotels

Compensation: $72,000-$96,000 USD Net plus relocation, accommodation, bonus and all other typical senior executive benefits.

Director of Digital Marketing & Branding - New York City, New York

Our client provides premiere hotel long-term accommodation and now seeks a corporate Director of Digital Marketing & Branding. He/she will be expected to organize all aspects of digital marketing, social media, and branding to the highest professional standard in support of 100+ units across the USA. He/she will work together with the Director of Sales. The role will be based in New York or New Jersey.

Qualifications:
• Minimum of (5) years’ experience in leadership position in Marketing
• Previous hotel hospitality experience required
• Obtained a University in Degree Business Administration, Marketing and/or Hospitality
• Demonstrated sales performance track record and proven management skills
• Must demonstrate strong managerial and leadership skills
• Positive and energetic work ethic
• Excellent written and verbal communication skills and Strong knowledge of Microsoft Office
• Strong work ethic and flexibility to travel

Salary Expectations A strong salary and bonus structure will be negotiated based on the qualifications, experiences and effectiveness of the successful candidate

Director of Sales – NY,NJ, USA

Our client who provides premiere hotel long-term accommodation and is seeking a corporate Director of Sales. He/she will be responsible for overall maximum sales profitability in support of 100+ units across the USA. He/she will work together with the Director of Digital Marketing & Branding and report to the Director of Operations. The role will be based in New York or New Jersey.

Qualifications
• Minimum of (5) years’ experience in leadership position in Sales
• Previous hotel hospitality experience required
• Obtained a University Degree in Business Administration, Sales, and/or Hospitality
• Demonstrated sales performance track record and proven management skills
• Must be able to strategize and understand reservations
• Must demonstrate strong managerial and leadership skills
• Excellent negotiation and presentation skills
• Excellent written and verbal communication skills
• Opening experience a plus

Salary Expectations • A strong salary and bonus structure will be negotiated based on the qualifications, experiences and effectiveness of the successful candidate

Marketing & Communications Executive - Qatar

Our client in Doha requires a strong Marketing & Communications Executive for a small boutique property. This person will report to the Director of Marketing & Communications. He/she will work as a team member to help create a very active and professional marketing team for the hotel. He/she will assist in the development, co-ordination and execution of all marketing communications activities. Under the general guidance and supervision of the Marketing & Communications Director and within the limits of established hotel policies and procedures, will promote and maintain good communications in order to enhance the prestigious image of the hotel and by doing so contribute to the revenue of the hotel. He/she must have excellent computer skills, along with a degree/certification in Marketing or a related field.

Compensation: Basic salary in US $ 1500 - 2000 per month (tax free) + accommodation + full expat benefits and bonus based on KPIs.

Marketing Brand Manager required for Caribbean Resorts - St. Lucia

Interested in the role of Marketing Brand Manager for an all-inclusive luxury well-being resort and a couples only exclusive retreat in the Caribbean?

Reporting to the Director of Sales and Marketing, the Marketing Brand Manager is responsible for ensuring the resort brands are maintained and protected throughout the resorts both to internal and external stakeholders.

Requirements:
• Fluency in English is required
• Must have a minimum of 5 years hospitality marketing experience within the Caribbean
• Must also have international experience, preferably within recognized hotel or resort brands
• University Degree in Marketing
• Graphic design skills would be an asset
• Must be current in social media, digital and software applications

Salary and Package Details: US $45K + commission or negotiable based on experience plus housing allowance, transportation allowance, annual vacation with return airfare and benefits.

Digital Marketing Manager required in the Caribbean

Interested in the role of Digital Marketing Manager for an all-inclusive luxury well-being resort and a couples only exclusive retreat in the Caribbean?

Reporting to the Director of Sales and Marketing, the Digital Marketing Manager should have a strong grasp of current marketing tools and strategies within the hospitality industry, be able to lead integrated digital marketing campaigns from concept to execution and ensure the integrity of the brand at all times.

The Digital Marketing Manager's core responsibility is to drive revenue and maximize ROI on all platforms, protect the brand while liaising with vendors and partners to effectively enhance the digital footprint of the brands in a timely manner and within budget guidelines.

Main Duties include:

1. Website Management
2. Digital Marketing
3. Online Representation
4. Social Media and Engagement Sites
5. Analytics and Reporting
6. In House Tablets
7. Revenue Development and Administration duties

Requirements:

• Fluency in English communications
• Digital Marketing Degree or Diploma from recognized University or College
• Minimum of 5 years digital marketing experience
• Website management experience
• Minimum of 3 years in hospitality industry
• Hotel or Resort brand experience preferred
• Third Party Agency Management experience
• Must be current in all social media, digital and software applications
• Must be experienced in PPC, SEO, SEM analytics, display and programmatic campaign management

Salary and Package Details: US $45K or negotiable based on experience plus housing allowance, transportation allowance, annual vacation with return airfare and benefits.

Spanish speaking Senior Director of Sales & Marketing - Dominican Republic

A well respected European hospitality and real estate Group, with properties in Europe and the Caribbean seeks a senior Spanish speaking Regional Director of Sales & Marketing for their three 5 star "all-inclusive" resorts located on the beautiful beaches of Punta Cana. A proven track record of managing similar "all-inclusive" resorts specifically in the Caribbean is mandatory.

The most important requirement for this position is a solid background and experience as a Director/Regional Director Sales & Marketing in recognized tourism brands operating 5* all-inclusive resorts in the Dominican Republic and in Mexico (Cancun and Riviera Maya are preferred locations). The ideal candidate will also bring with them in-depth knowledge and solid market contacts in the USA's Online Travel Agencies, MICE and Wedding/Events markets. Brand penetration and recognition in the USA market will be a huge asset.

As this is a small hotel group, current experience as a Director or Regional Director of Sales & Marketing within an independent and new resort environment is very important. Opening, Launching and Branding are key words to qualify for this role.

You must be a hands on person, capable of working without any direction. As these are “all inclusive” resorts, the company prefers a Director/Regional Director of Sales & Marketing with previous or current experience in similar properties in the Caribbean.

Important requirements:

A team player, with excellent leadership skills.
Someone with existing network of industry contacts in the USA MICE, OTA and destination weddings.
Good data management and IT skills
Ability to communicate at all levels within and without the organization.
Flexible approach to working hours and travel.

Annual salary is between US$150,000 to US$160,000 + a good bonus

Director of Sales & Marketing - Caribbean

Our client, a luxury lifestyle brand devoted to creating an unparalleled customer experience at the forefront of hospitality innovation, requires an experienced Director of Sales & Marketing for this Caribbean destination.

Reporting directly to the General Manager, the Director of Sales and Marketing is responsible for the overall Sales and Marketing efforts of the hotel; harmonizing the culture, mission, keys, and quality standards to assure maximized potential.

Requirements:
• Caribbean experience mandatory
• Experience working at independent property and/or without corporate involvement
• A Bachelor’s or Master’s degree in Marketing or a related discipline
• Minimum of 5 years of Sales and Marketing experience at an Executive level
• Must be hands-on and solid team player

Compensation: Six-Figure Salary + Bonus + Housing + Schooling etc.

Regional Director of Sales - based in Indonesia

A well respected hotel group who manages 4 and 5 star hotels, resorts and serviced residences worldwide, seeks an experienced Regional Director of Sales who will be based at their offices in Indonesia. Your current title must be at a Regional Director level or a multi-unit Director of Sales.

The ideal candidate should be highly energetic, dynamic and very sales oriented, as they will be responsible for more than 60 properties. He/she should have good contacts in key markets and the ability to work with the entire sales team. The candidate should be an extremely personable individual, with above average communication skills both written and verbal, which will enable them to deal directly with clients and customers.

Mandatory Requirements:

You must currently be holding the responsibility at a Regional level in Sales & Marketing with a recognized International hotel / resort management group.
Minimum 3 - 4 years of experience as multi-unit DOS with a sound understanding of revenue management in a changing environment.
Understanding of hotel markets; particularly in Indonesia and SE Asia. International market experience will be a huge plus!
Pro-active in selling and have a strategic view and good understanding of the hotel business in general.
Makes customer-focused decisions based on analysis of appropriate data considering both short and long-term impact on company/brand goals.
Sets the highest personal performance standards.
Plans, organizes and uses a systematic approach to get things done.
Manages time efficiently, meets mutually agreed deadlines, prioritize and manages tasks through to completion.
Educated to University degree or equivalent.

Salary: Competitive, depending on background and experience.

Director of Sales, MICE - Bali, Indonesia

A complex of luxury properties that comprises of hotel/resort in Bali, seeks a Director of Sales for their MICE segment (Meetings, Incentives, Conventions and Exhibitions). The Director of Sales will be responsible for managing, developing and growing all MICE sales facets of this major hotel/resort in Bali.

This role encompasses the entire MICE Operations and the candidate will be responsible for leading the properties events, conferences, exhibitions, meetings, VIP business activities, sealing deals and contracts with a dedicated sales team, as well as coordinating the communication between client, sales and operations. The individual will report to the Director of Sales & Marketing of this large and luxury award winning hotel/resort. international experience that includes Europe, USA and Australia is very important, along with SE Asia market experience. The candidate must have outstanding experience in scheduling, contracting and monitoring of the results and have a mature and energetic approach to driving the MICE business whilst coordinating the entire operation. The ideal candidate will have a proven ability to communicate at all levels and work along with the sales and operational staff.

Our client prefers someone who has worked Internationally, with top five luxury global brands. We are looking for a "go getter". Someone who knows how to sell. The DOS will possess strong interpersonal, organizational, administrative, leadership, customer service and communication skills. Must have strong business acumen and have strategy for selling to new markets. The successful candidate will be a highly energetic individual who is capable of taking up the challenges that a large and very versatile operation demands on a day to day basis.

This position will manage several areas of responsibility. Hence, we require someone who can expand services products through the development of new sales tools. Superior negotiating and selling skills, planning and organization skills, along with strong administrative skills and must be totally team driven to be able to win the business.

Salary + expat benefits (negotiable)

Director of Sales - Silicon Valley, CA, USA

‘Only applicants who can legally work in the USA will be considered’

Our client, a charming All-Suite Extended Stay Boutique hotel located in Silicon Valley is in search of Director of Sales. The DOS will manage the hotel's Sales & Marketing strategies under the direction and supervision of the General Manager to ensure quarterly and annual revenue goals are achieved for the hotel.

Qualifications/Requirements for the role:
• Must have legal papers to work in the USA.
• Must have experience in the Bay Area and sales for extended stay hotel.
• Strong leadership and organizational skills.
• Able to work in a fast paced environment.
• Excellent negotiation, presentation and communication skills.

Salary: Negotiable and based on experience with benefit package and bonus plan.

Director of Sales - Ottawa, Ontario, Canada

Our client, a very nice 4 star hotel property that is just minutes from downtown Ottawa is seeking a top Director of Sales.

The Director of Sales will provide leadership to the sales team in order to achieve the sales objectives of the hotel. This role requires a strong aggressive DOS that will be focused on building long-term, value based customer relationships. He/she has proven diligence, integrity and inquisitiveness. The candidate should have a proven track record of success and be currently a Director of Sales. Preference will be given to candidates who have outstanding sales experience in a 3-4 star resort/hotel property

Must ideally be presently working in the Quebec, Ontario hotel marketplace. This position will offer a great compensation package that includes a bonus potential and excellent benefit package. Must be fully bilingual for this key hotel sales role.

Only applicants who can legally work in the Canada will be considered.

Director of Sales and Marketing - Caribbean

Our client, a five star luxury resort in the Caribbean requires a strong, dynamic Director of Sales and Marketing. We are searching for a top independent resort sales individual who will work with the General Manager to develop and implement effective marketing plans for generating and driving international sales and local sales within the Caribbean.

He/she will be responsible for short and long-term planning and the team management of the local resort sales office on property. Will also be responsible to maintain and exceed budgeted sales and profits in the local sales area.

Experience:
• 5+ years of sales experience in the hospitality industry in the Caribbean market with three years in a senior role in a luxury resort setting preferred
• Proven track record of a consistent ability to exceed sales goals
• Previous sales leadership experience preferred
• Bachelor’s degree in Hotel Management, Business, Sales, Marketing or relevant field or work, or an equivalent combination of education and work experience

Marketing/PR/Comm/Digital Manager/Director - Restaurants - Hong Kong

Our client, a progressive restaurant and entertainment group in Hong Kong is currently seeking a Communications Manager/Director (Public Relations Guru) who has the ability to deliver extraordinary levels of customer service and provide creative solutions to our restaurant guests.

Manage and work with the marketing team, which includes PR, Guest Relations & Graphic Design. Work with owners to translate conceptual ideas into fully fledged restaurant identities. Develop strategic marketing plans for growth that focus on maintaining the integrity and success of existing concepts

work with senior management to oversee all marketing initiatives and strategy, with a focus on increasing sales. Maintain strong and consistent branding across all outlets. Oversee all public relations efforts, including press releases, media hosting, events

Maintain proactive marketing plans for all outlets. Oversee consumer-facing marketing materials and programs, such as collateral, menus, advertising, social media campaigns, etc. Focus on garnering international recognition the Restaurants group,

Qualifications:

* Preferably now in a US/Canada advertising company or High end restaurant chain in PR and marketing background.
* A minimum of three years' experience in a similar field in a high end quality theme concept restaurant group
* A good knowledge of the local and international media and media culture
* Computer literate with effective communication skills

Salary will be up to a max up to $90,000USD $100,000CAN taxable paid in local HKD. quarterly bonuses that are based on a percentage of the restaurants’ sales. Full company medical plan coverage, flight to Hong Kong, annual flights back to country of origin after first year of employment. Note: No accommodation allowance will be offered by this company.


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Articles In This Issue
Far East
Salary Survey

ITB Berlin 2024
Kicked off With
A Flourish

Portugal 2024
Salary Survey

Italy 2024
Salary Survey

The Lighthouse
for Hospitality

Case of the
Disappearing GM

How Great Survey
Design Impacts Hotel
Operations and Value

20 Point Critical Tasks
& Duties Before Opening a New Restaurant

How to Prepare
a Hotel Financial
Budget

Steve Renard's
ITB Singapore
Speech in Full

Hotel Investment
Conference ASIA
Pacific

Top 17 Bad
Boss Behaviors

Introduction to
2023 Renard Report

UAE
Salary Survey

USA
Salary Survey

Canada
Salary Survey

2023 Hotel Cruise
Line & Spa Report
Bahamas

2023 Hotel Cruise
Line & Spa Report
Caribbean

Buzz Words Spoken at
IHIF & NYU Conferences
& Commentary

12 Lessons I Learned
as a Food and
Beverage Consultant

What is PAEGS And
Why It Will Help You
and Your Career

What does a
Professional Hiring
Manager look for in
a Marketing Director?

10 Things to Do on Your Online Application to
Get That Dream Job

The Fundamental Guidelines
Of An Interview

The Key Attributes
of a Proper Hotel
Financial Statement

Hospitality Leadership - Critical Importance of Accruals and Deferrals
Spa dictionary: Have
We Missed any
New Terms?

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