Vol. 62 April-May 2017 Newsletter

Human Resources Opportunities

Corporate Trainer - Learning & Development Executive – United States

We are currently looking for a strong Learning & Development Executive. Someone who is a dynamic individual and who has a successful and in-depth training background preferably with demonstrated strengths in hospitality, public speaking, relationship building. He/she should be able to deliver an exceptional learning and development product. This role requires executing contracted hotel, restaurant and spa training to respective clients (properties in the US and some worldwide); plus have a considerable working knowledge of star-rated standards/benchmarks. He/she will also be required to act as a representative and ambassador of our client at all times; and be able to enhance and create additional resources for the Learning and Development training library.

RESPONSIBILITIES

- Perform a defined number of hotel, restaurant and spa training sessions to hospitality clients
- Conduct classroom training to departmental groups within each client property to represent and interpret the company's standards
- Communicate both internally and externally as necessary for training preparations; work with the client to determine agenda, recommended attendance and overall logistical planning
- Facilitate training classes with sensitivity to group dynamics and current star-rating level to create a positive and motivating learning environment
- Do follow-up consultation with the client to determine future needs in regards to trainings or evaluations; provide integral support in retaining and obtaining future business

SKILLS REQUIRED

- Has extensive training and/or learning and development background in the luxury hotel, spa and restaurant market
-Considerable knowledge of operations within the hospitality industry with experience Level of 7 or more years with preferred hospitality Learning & Development experience
-Substantial travel experience at the luxury level in the US and Internationally
- A unique blend of business acumen, technical aptitude and strong organizational skills; effective at multi-tasking and working as both an individual and as a team
- Proactive, insightful, independent thinker, highly efficient and possesses a refined attention to detail
- Flexible and can easily adapt to changing priorities on notice
- Excellent managerial skills and proven record of strong client-relationship building
- Outstanding written and verbal communication skills
- Knowledge of second language such as Spanish, French or German would be an asset
- Strong and confident presentation style
- Extremely organized, mature and self-motivated
- Proficient in Microsoft Office (Word, Excel and PowerPoint)

Note:  Job involves extensive travel. US Citizens or Residents preferred. This is a Full time position and Location would be Remote (work from home office) in a major US city or even Canada

Salary Package: Excellent base compensation per annum plus incremental bonus based on KPIs. Other Benefits: 401K/403B, dental, health (full time)

 


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