Vol. 29 September October 2010
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PRESIDENT’S LIST JULY/AUGUST 2010 “ALLIANCE PARTNER” MANAGER – LONDON AREA / EMEA REGION The world’s leading company in corporate housing that provides temporary executive and family apartments world wide requires an “Alliance Partner” Manager who will be responsible for helping drive growth of the business, increase sales and profits in London/EMEA. This position will be responsible to obtain new alliance partners. The “Alliance Partner” Manager will identify new partners, develop and maintain strong relationships with management companies, Reservation and Sales & Marketing Managers and property owners in order to negotiate best rates and terms. The “Alliance Partner” Manager will be highly involved with the VP of International Alliances to better identify needs to support growth and increased gross profit across London area and EMEA region. Essential Duties And Responsibilities include the following: - Constantly identify and inspect new inventory, negotiate and obtain favorable terms. Supervisory Responsibilities: This position may supervise up to six individuals within the London area and EMEA Region. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/Or Experience:
Language Skills: - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Salary: Salary range is GBP80K with a targeted annual bonus. FOOD & BEVERAGE MANAGER – SWITZERLAND
Requirements: - You must speak German or French, both would be best. You must also be a Swiss national or be a citizen of the European Union (E.U. countries). Salary: Total package for Food and Beverage Manager around Euros 80,000. ASSET DEVELOPMENT MANAGER – Egypt The client who owns and manages traditional and modern hotels in Europe and the Middle East is seeking an Asset Development Manager who will be employed by the owning company as well as the development group, for their new openings in Egypt. Knowledge of both finance and hotel operating experience is mandatory. The post will also lead to the role of a CFO for a hotel owning company. For the Development Asset part of the responsibilities, business contacts with hotel investors and financers, as well the banking community in the Middle East is a big asset. Your experience must encompass important roles in Finance and your education must also relate to a financial specialty. He/she should like all senior executive roles, have excellent understanding of business etiquette and relationship building. Salary: Negotiable
CHIEF OPERATING OFFICER – Caribbean Our client in the Caribbean that operates an extremely successful hospitality company in a number of islands in the Caribbean requires a Chief Operating Officer to direct the daily operational activities of the company's corporate, regional offices and individual business units that are a none hotel/resort entity. The Chief Operating Officer will direct the daily operational activities of the company’s corporate, regional offices and individual business units. He/she will take the lead role in developing strategies, policies and procedures, and the organizational capacity to maximize overall revenues of company properties in the Caribbean. This position will oversee the implementation of marketing plans, sales strategies, budgets and forecasts at the corporate, regional and business unit level. Key responsibilities will include achievement of revenue and profitability goals, staffing and development and maintenance of overall product and service quality. The Chief Operating Officer will be responsible to efficiently operate all concept units that are both functional and trendy. You will direct the strategic planning and development of eight properties and spear head future expansion plans throughout the Caribbean for this none hotel entity. Working along side the Managing Director you will act as a mentor, catalyst and coordinator for other senior management team within this forward thinking organization. The successful candidate must have experience in corporate hospitality strategy and development, and our client would ideally like someone with at least 3 years of proven achievements in a similar role. An outstanding salary package will be offered in the range of $120,000USD to $140,000USD with housing accommodation, automobile, exceptional benefit package and a progressive incentive program for the right individual that would be interested in this tremendous growth and excellent career opportunity with this expanding international Adventure Tours organization. PLEASE NOTE: This hospitality organization does not own any hotel or resort operations and the ideal individual should come from an attraction or amusement park setting like Six Flags, Disney, Atlantis or Adventure Tour’s operations in the Caribbean, USA or elsewhere in the world.
DIRECTOR OF RETAIL DEVELOPMENT & OPERATIONS – Ontario, Canada The Director of Retail Development & Operations will provide overall management and direction of all aspects of this major multi facet facility in Ontario that comprises of a number of major attractions including accommodation, attractions, food service and retail stores. You will be responsible for profitability, personnel security, customer safety, standards of operations, staff training and development, purchasing, in house promotions and vendor relations, merchandising and co-brand partners with other international known merchandise and suppliers. The ideal candidate should possess at least 5 to 10 years of progressive retail management and/or general management responsibility that includes a variety of store merchandising, including tourist and attraction merchandising, and overall supervision of multiple profitably operating retail units throughout the facility. The successful individual should possess a high level of interpersonal skills and solid training experience in store operating procedures and merchandising. This individual with have an excellent chance to enhance all aspects of current operation through a combination of experience, creativity, communication and motivational skills inherent in a goal-oriented leader. This is a key management position within an established organization and will have the chance to make an immediate, positive impact. You will be responsible for reviewing all retail financial and operating budgets/results within the facility as well as reviewing data on sales, profitability, customer feedback, and recommendations. You must ensure that all retail and merchandizing outlets adhere to all company guidelines, policies, and standard practices. Responsible for the recruitment of all levels of retail management and conduct performance evaluations to ensure people are performing to their full potential. Important Requirements Must possess retail and mechanizing industry knowledge in Canada ideally in a multi facet facility The salary for this position is negotiable and will offer exceptional benefit package and a progressive incentive program for the right individual that would be interested in this tremendous growth and excellent career opportunity with this expanding hospitality organization in Ontario.
GENERAL MANAGER – Indonesia Our client, a well known global luxury hotel company is looking to fill the position of General Manager for their new Luxury Resort in Bali. The owners have asked for a candidate with the following background: Rooms or Sales background. Not Food & Beverage The client is looking for someone who can demonstrate previous GM roles with excellent luxury properties/brands, preferably in this part of the world. Salary is approx US Dollars $7,000 per month but potentially higher for the right candidate. GROUP PROPERTY REVENUE MANAGER – Caribbean Oversee and assist with the operations of all on site property revenue centers in the Caribbean while focusing on improving sales, profit, procedures, accountability, guest experience and the overall standard of our facility. A degree in Business Administration &/or Diploma in Sales & Marketing and/or at least 3 to 5 years experience in related field at this level of management Salary: Negotiable VICE PRESIDENT OPERATIONS – India Our client, a superior deluxe hotel comprising of over 300 rooms/suites, state-of-the-art restaurants, conference facilities and fantastic pool/health spa facilities seeks a Vice President of Operations. The ideal candidate will have experience handling a similar position for a medium sized 5-star hotel chain. He should have worked in a landmark hotel as a General Manager in his career. He should have a background of Park Hyatt, Four Seasons, Ritz Carlton (Erstwhile),Mandarin and the like. Must have been a GM for a Flagship property (Landmark). Salary and perquisites will correspond to the experience and present position. Plus $200K - $250K USD. GENERAL MANAGERS for “Leading Hotels of the World” properties The ideal candidate should be a citizen of Italy and speak Italian, creative and enthusiastic with a diverse knowledge of the international hotel market. You must be very hands on and lead by example. Proven ability to move business forward through effective sales and marketing skills and personal drive with a good proven track record to establish, develop, motivate and lead teams in the achievement of financial and operational targets. Your background must include Senior Management roles with companies like Peninsula, Ritz Carlton, Four Seasons, Mandarin Oriental, etc. Salary in excess of 150 Euro’s plus. EXECUTIVE CHEF (CLINIQUE) - Switzerland A private group of high level Clinique’s in Switzerland requires an Executive Chef. He/she will be in charge for the crew of 2 Chef de cuisines and 2 Stewarding. The Executive Chef must have a Culinary degree and three to five years of culinary management experience. Knowledge of diet cuisine is preferred. You must have strong leadership skills, a desire to work in the Health sector and with a team of deluxe hotel management backgrounds. He/she must be able to work a flexible schedule. You will manage and lead a team and maintain the quality, safety and sanitation. Responsibilities: Manage cost controls and supervises all the cooks in their food preparation for the various meal periods as well as inspects and evaluates the quality.
Important Requirements: Must have at least 4 - 6 years recent and current cooking experience at a culinary kitchen, preferably experience as Executive or Sous Chef in 4/5 Star operations or in Gourmet Restaurant with a focus on culinary/Mediterranean Cuisine. VICE PRESIDENT – TECHNICAL SERVICES – Hong Kong Our client requires a Senior VP of Technical Services who will oversee the entire department including Chief Engineers, Project Directors, Architects, Planners and development people. This is really a very senior role and the job requirements are: Education & Professional Qualifications: B.S. or B.A. in Engineering with emphasis in Building Services, Mechanical or Electrical Engineering disciplines, or Degree in Architecture/Interior Design Experience: Prefer experience in similar capacity. Other Attributes: Strong project management skills with the ability to lead a team of technical staff to meet deadlines. Extensive travel is required. This position will pay outstanding remuneration i.e. including a great salary, accommodation and also stock options as it is a public company. GENERAL MANAGER – China A 5 star luxury hotel in the Shanghai area requires a committed and dedicated General Manager to oversee the property. Asian experience is mandatory. You will be required to prepare periodic reports, annual budgets, planning and implementing systems to ensure that financial targets are met and monitor smooth functioning. He/she should have the ability to implement company policies and procedures that will meet or exceed owner and management expectations. This person should be dynamic, charismatic, result oriented and someone who thinks out of the box. He/She should have the ability to direct, oversee multiple tasks simultaneously and have the ability to oversee the security function to ensure a safe & secure environment for guests, associates and hotel assets. Good working knowledge of computers and systems required. Strong interpersonal, verbal and written communication skills and team building skills with the ability to coach, mentor, motivate and have a good rapport with all. Salary: Very negotiable. REGIONAL DIRECTOR OF SALES – AFRICA – Based in Cairo Our client, an internationally known luxury branded hotel company with properties World Wide, seeks a (preferably) French speaking Regional Director of Sales for their North African Hotels (approximately 6 hotels now). The position is based in Cairo, Egypt and is for sales only, as marketing is handled corporately with input by the Regional Director of Sales. The candidate will be responsible for all the North African hotels and this regions growth and based on his/her performance, will be responsible for all African Hotel products. The suitable candidate must have strong leisure market sales experience along with a pioneer mentality and the drive to build this brand (12 hotels in the next 3 years). He/she must have a minimum of 5 years of senior experience in sales and most recently a similar senior sales role as we require. The person’s background may include a work history with a tour operation and or travel product management company such as Abercrombie & Kent or Tavcoa among many others. You must be very familiar with the EU, US and French travel markets. An exceptional above average salary and benefit package is offered.
EXECUTIVE CHEF – RESORT OPERATIONS – Caribbean A luxurious and “one of a kind” 5 star beach hotel/resort with specialty restaurants, spa and health facilities, as well as meeting rooms/conferences in the Caribbean is urgently seeking an Executive Chef for its Resort Operations. The ideal chef will be responsible for the running/managing of numerous outlets; Specialty restaurants and outdoor establishments with a staff brigade of more than 600. You will be a young, passionate, hands on Executive Chef, with extensive international experience. The ideal Chef will be responsible for team building and training their staff. They will have to manage, control and direct all aspects of culinary operations, meeting high standards of quality for all food preparation, production and control of all food outlets and banquet facilities. Ensure the quality preparation of all menu items and property handling/storage of all food items in accordance with standards. Lead the operations, convention and production teams. Responsible for menu planning, preparation of budgets, food and labor costs. Extensive experience in high volume banqueting and gourmet restaurants and experience working in all types of kitchen stations. Exceptional communication skills. Salary: Exceptional for the right candidate DIRECTOR SALES AND MARKETING - Russia This luxury 5 Star hotel, part of an internationally acclaimed Brand of luxury hotels in the Czech Republic, Hungary, Libya, Malta, Portugal and Russia, is looking for a DOSM to develop excellent working relationships at a senior level within the hotel itself and across all markets to ensure the property awareness and brand positioning is communicated effectively and in line with the agreed business plans. You must have at least 5 years on property sales and marketing experience, preferably with an international background. Have an in depth understanding of all market segments. Possess an accurate understanding of revenue management, pricing strategy, promotional techniques, distribution tools and budgeting and market planning. Have extensive experience of managing teams and also possessing the ability to manage relationships with several regional teams across Europe often being required to work in a matrix style. Job requirements: Construct, develop and implement the property’s annual business plan, room budget and departmental expenses schedule in line with the re-launch and continuing development of the hotel. Work closely with the General Manager,
sales and marketing, public relations and revenue team members as a guiding force and determine: market demand, market potential, competitor strategy, pricing and yield management, all elements of the promotional mix that can enhance the hotel’s profile and produce workable plans that will be effective in achieving the hotel’s business plan. Be responsible for the day to day working relationship with external GSA/RSO/PR companies and foster close working relationships with them and be responsible for all market segments (corporate/TMC, MICE, Leisure/groups) and direct all sales activity across the markets alongside the individual account managers at property level. You will work closely with the Director of Marketing, Director of Revenue, Director of PR and other senior management from head and be responsible for the implementation of the brand strategy guidelines and implement at property levels across all sales and marketing activities. With the Vice President Western and Central Europe and the Senior Vice President Sales and Marketing and Director of Talent, you will determine staffing and training needs, sales deployment, areas of responsibility and manage the performance of the team according to their respective job descriptions. With the heads of departments, you will conduct performance evaluations, appraisals and annual reviews. Skills & Strengths: Extensive and in depth knowledge of the hotel and travel industry is essential. Highly intelligent with excellent communication skills and excellent written and verbal English. Able to relate and communicate effectively with both internal and external audiences, becoming a key team member who has both gravitas and authority that will bring credibility to the role. Fluency in more than two languages is an advantage. Able to work to tight deadlines, and manage several projects at once, swapping their thinking from task to task frequently. Be a very hands on sales and marketing professional able to react to given direction, give direction and manage a high work load without constant supervision. Must be vibrant and engaging with an energy and personal presentation/style that reflects the market position of the hotel. CHIEF OPERATING OFFICER – USA This New Fund Hotel Development based in the USA seeks a Chief Operating Officer of a newly formed fund. This person should be someone whose presence is immediately felt when he enters a room or a major hotel conference or trade show and everyone knows and recognizes him. He should also be someone who is well known and respected in the business community so that when he calls any major hotel company or banking institution/fund, they will take his call immediately. Our clients have arranged a new fund and are seeking someone to
direct it. They require someone with senior hotel operations and development experience with a branded operator. Their fund is formed to acquire hotels in the USA and convert them to their licensed brand. Consideration would also be given to retired senior executives. The location is New York. The remuneration is negotiable. SENIOR SYSTEMS ANALYST – “PEOPLESOFT” – Bahamas A 5 star premium hotel in the Bahamas is looking for a Senior System Analyst – PeopleSoft reporting to the Vice President-Application Development, Department Information Technology. This Senior Systems Analyst meets with end users to define needs for development projects or system enhancements of medium to high complexity for PeopleSoft software. The position documents functional and system related requirements and develops cost justification analysis. He/she performs systems analysis and design functions as well as participates in system testing. He/she also provides supplemental user training and provides ongoing application support for production systems. The Senior Systems Analyst takes a major role in the deployment of new products and upgrades/changes to existing products. You should have a good understanding of product and technical knowledge; understanding both the overall systems environment, such as system maintenance, workstation support, Internet connectivity and security services, as well as the specific products in use. Familiarity with alternative products and the nature of technical problems is also important. Knowing how to present complex technical information to non-technical audiences, an ability to design and deliver instructional training is also valuable. PeopleSoft HRMS Analysis & Solution Design Implementation experience with PeopleSoft HR/Base Benefits/Benefits Administration/Payroll for North America/ESS/MSS. Must have at least 5 years of functional experience on PS HRMS (v8.9 or higher preferred). Strong testing principles and experience including building, delivering and ensuring quality of testing scripts and methodology. Experience with People Tools (v8.4x or higher preferred) and PS Query development/support. Salary will be according to the candidate’s qualifications and experience. GENERAL MANAGER – UAE This is for an outstanding property and the best in the UAE. This is their flagship hotel. The ideal candidate will be trained outside of the Middle East but must have recent General Manager experience in the Middle East, preferably in the UAE. You must be sales and marketing driven and have had a period of your
career as Director of Sales and Marketing which would be a great asset. The candidate should be a dynamic and energetic leader who will drive change, lead the process of re-positioning and crate a new image for the hotel in the market. You must currently be a General Manager in the Middle East and have “opening” experience. Strong leadership and motivational skills with proven ability to move business forward through effective sales and marketing skills and personal drive with a good proven track record to establish, develop, motivate and lead teams in the achievement of financial and operational targets. The position will pay close to $200K US Net plus many benefits. “ALLIANCE PARTNER” MANAGER - SINGAPORE The world’s leading company in corporate housing that provides temporary executive and family apartments world wide requires an “Alliance Partner” Manager who will be responsible for helping drive growth of the business, increase sales and profits in South East Asia. This position will be responsible to obtain new alliance partners. The “Alliance Partner” Manager will identify new partners, develop and maintain strong relationships with management companies, Reservation and Sales & Marketing Managers and property owners in order to negotiate best rates and terms. The “Alliance Partner” Manager will be highly involved with the VP of International Alliances to better identify needs to support growth and increased gross profit across the Asia Pacific. Essential Duties And Responsibilities include the following: - Constantly identify and inspect new inventory, negotiate and obtain favorable terms. Supervisory Responsibilities: This position may supervise up to six individuals within the APAC Region.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/Or Experience:
Language Skills: - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
EXECUTIVE CHEF ALSO INCHARGE FOOD & BEVERAGE - JAPAN A 5 star International hotel chain, known world wide for its elegance and high end standards is seeking an Executive Chef who will also be in charge Food & Beverage for their equally luxurious hotel located in prime area of the busy city centre in Japan. The hotel features almost 250 rooms, with meeting and conference space, as well as many restaurants, bars and lounges offering a variety of culinary experiences. REQUIREMENTS:
Salary: Excellent salary with four weeks vacation yearly with round trip to city and country of hire, housing allocation, medical coverage Start date will be around September or October.
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