Vol. 18: November - December 2008
www.renardnewsletter.com
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PRESIDENT’S LIST Chief Operating Officer (COO): Our Client a European Middle East conglomerate seeks a COO familiar with “Leading Hotels of the World” standards and understands how to succeed in the Middle East,Europe and North Africa. The COO will direct the daily operational activities of the company’s corporate, regional offices and individual business units. He will take the lead role in developing strategies, policies and procedures, and the organizational capacity to maximize overall revenues of company properties predominately in the Middle East. With functional support from Operations, Marketing and Sales, Finance, Human Resources and IT, the COO will be directly responsible for directing and supervising division managers and overseeing individual business units. The COO may also be assigned operational responsibilities for overseeing food and beverage products and services, and educational matters. Substantial hospitality industry experience and a broad knowledge of the Middle East hotel market are absolutely essential. SALARY: US$120,000 NET PLUS EXTENSIVE BENEFITS, BONUS AND ALLOWANCES GENERAL MANAGER / LUXURY SERVICE APARTMENT HOTEL Our client is the leading provider of luxury furnished and serviced apartments across the globe. With nearly 23,000 furnished residences in 4,000 locations throughout North America, Europe, and Asia, the group offers a full spectrum of housing solutions to meet the needs of business and leisure travelers. Most properties in Asia and India have multi restaurants, spas, business centres, gyms and some recreation facilities like pools and tennis courts. They require General Managers for their following locations: - Bangalore, India - Sales & Marketing, Rooms Division, or Resident Manager Salary: Excellent salary package plus usual expatriate benefits. AREA FINANCIAL CONTROLLER – INDONESIA Our client, a leading manager and developer of premium resorts, hotels and spas in the world is looking for an "Area Financial Controller" in Indonesia. The candidate will supervise two hotels and one golf course. Requirements: Salary: The package is US$ 4,000-4,500 net of tax per month plus expat benefits. CHIEF ENGINEER – CARIBBEAN An award winning International chain resort in the Caribbean requires a qualified Chief Engineer to manage the day-to-day operations of the Engineering department and assist the Director of Engineering. Primary responsibilities include all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. The Chief Engineer would be accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. He/she would be responsible for maintaining regulatory requirements. He/she will lead the emergency response team for all facility issues. Salary: $62 - $77K commensurate with experience plus benefits (401 K dental & medical insurance, Life Insurance, Paid Time Off, Business travel insurance, Hotel Discounts, Profit sharing) and relocation costs. Only US citizens or residents may apply DIRECTOR OF FOOD & BEVERAGE – MEXICO We are still conducting a search for an outstanding Director of Food and Beverage for one of our major international hotel clients that operate a first class property in Mexico. They are urgently seeking the talents of an outstanding individual who is fluent in Spanish and English and will possess excellent revenue and cost management knowledge as well as having an eye for details. Must have a 5 star food and beverage background. The candidate will oversee the entire food and beverage operations to ensure that all financial goals are met and superior service standards are maintained at all times. He/She will analyze with all departments the business trends to develop accurate forecasts and strategies to maximize profits, directs the preparation of the annual kitchen budget, goals, capital plan and strategic projects. He/She will be responsible for the preparation of the annual Food & Beverage budget, goals, capital plan and strategic projects. You will also have a proven history of analyzing and understanding Food and Beverage business trends to develop accurate forecasts and strategies to maximize profits. Direct and assist in the development and implementation of innovative promotional and sales events as well as constantly seek out creative ways to improve service and overall F&B revenues and profitability. This position requires the individual to work side-by-side with the food and beverage team and the ability to lead by example. They would like someone with at least 5 years experience in a four or five diamond property. The ideal candidate will also process a proven track record in building, developing and implementing new creativity and trendy Food & Beverage concepts and experience in all areas of food & beverage and have a strong banquet, culinary and wine knowledge. Through your outstanding communication and effective management skills you will be a “Champion” in professional management development and maintain a close and effective working relationship with all food and beverage leaders and colleagues through their respective departments. A University Degree in Hotel/Restaurant Management is strongly desired for this position. The Director of Food & Beverage will be a dynamic member of the hotel's Executive Committee and ensure strong departmental representation on other hotel committees, activities and will report directly to the Hotel Manager. This position offers an annual salary of $85,000 married or single accommodation, exceptional company benefit package and progressive career development and growth with this expanding international hotel organization. CHIEF FINANCIAL OFFICER – MIDDLE EAST / EUROPE This is a newly formed International Corporation with hotels in Europe and throughout the Middle East. Based in the Middle East, you will be required to travel to other properties in Europe. Fluency in German language skills and the flexibility to travel is essential. The ideal candidate will supervise the financial and management reporting, implement internal control policies and procedures and cash flow management of the company. In addition, you will provide budgeting and financial analysis, government levies compliance, audit and financial support for all business areas. This role requires financial oversight of company growth strategies. You must have a Degree in Finance with previous hospitality experience at Group/Corporate level. A minimum of 5 years in a similar position with strategic planning experience is desired along with a strong knowledge of business development, feasibility studies, budget preparation and variance analysis. Excellent communication skills and the ability to interact with all levels of management and staff is essential. Excellent presentation and communication skills are prerequisites and you must be strong in managing multi-cultural relationships. Experience in Europe and Middle East would be an asset. Salary - Excellent salary package plus all expatriate benefits.
Our client in the Middle East requires a Corporate Director Technical Services. The successful candidate will be responsible to oversee the present and the future properties of the hotel in the Middle East and Europe. Profile: Salary: Euros 6000 + expatriate benefits
Our client in the Middle East requires a Regional Director of Sales & Marketing for its two luxury properties. The ideal candidate should have strong knowledge of the local/regional ME market, 3 to 5 years experience in hotel sales in a luxury hotel environment managing a multicultural team. The ideal candidate should have 5-star* experience, should be a strategic sales oriented person; should have excellent managerial and leadership skills. He/She should have a positive personality, polite, friendly, confident, energetic, self motivated and also an excellent presentation of self. Preference will be given to English and Arabic speaker. GCC experience a plus. Salary: Based on market rates and his/her prior experiences. GENERAL MANAGER – UK Situated in the most sought-after district in London, this luxury 225 rooms hotel, with a new Signature Restaurant and state of the art medium size dedicated meeting/function rooms is looking for a fully qualified General Manager, with minimum five years experience and who is now a General Manager with a well respected 4 or 5 star international brand. This position is suitable for an individual who is a visible involved leader with the public and the community, with excellent organizational skills, capable of developing strategies and business plans to deliver strong hotel results. He/she must have exposure to Michelin or similar high standards of cuisine, but also consider themselves a “foodie” and be current with new food & beverage concepts. He/She must be a proven sales leader and understand every aspect of optimizing revenue. Strategic revenue management is critical as the highest priority is to drive revenue at this hotel through growth in average rates. REQUIREMENTS
Assistant VP Development – Dubai – This International Company is developers of prestigious Private Clubs in the Middle East and Europe. They are looking for someone who has done several Pre-Openings”. Middle East experience would be a plus but is not mandatory. You will be required to assist in the planning, development, negotiating contracts and purchasing. This person must focus on achieving the highest standards of quality, taste, functionality and durability and timely delivery of new clubs and within budget. You will also provide technical and pre-opening services to the Club staff, through corporate staff and outsourced specialists. Assist with the financial feasibility assessments of new club projects, especially in respect of cost plans, budgeting of all costs of each project and assessing the likely return and assist the Executive Director in defining technical requirements and negotiating fair landlord contribution terms with landlords. Maintaining cash flows for each development and liaise closely with the Executive Director and Director of Finance regarding all payments due and to be made. This person will ensure compliance with planning and building standards, safety standards and that all records, drawings, warranties and contracts are documented properly. Review requirements for replacements, upgrades or changes to clubs, after opening and oversee such Programmes. Salary package negotiable. Director of Operations/Resident Manager - Hong Kong – You will oversee the Executive Assistant Manager, Food & Beverage Manager, Executive Chef, Chief Engineer and Executive Housekeeper. You will assist the General Manager in the day-to-day operation of the Hotel and all special projects so assigned. Specifically oversees and responsible for the smooth operation of the Hotel by managing all facets of the aforementioned departments, so as to maintain and enhance on quality services and ensure guest satisfaction always. Play a leading supportive role in the sales and business aspects of the Hotel by coaching and monitoring on revenue management, selling and up-selling techniques of all sales and guest contact staff. Deputize General Manager’s functions in taking charge of the hotel operations with the support of Financial Controller in General Manager’s absence. Salary is competitive and is subject to the incumbent’s experience. Qualifications & Experience: Area Director of Sales & Marketing – Egypt This individual will oversee the company’s hotels & resorts in Egypt. The client would like you to have a minimum of 5 years in Hotel Sales Management at DOSM or more senior level with experience in Sales account management, Marketing & Comprehension of hotel systems and a proven successful People Management track record. You will be required to manage the Sales & Marketing strategy of the region. Manage and mentor Sales teams on development of existing business and setting performance platforms for new business development. Hold monthly Sales & Marketing meetings to ensure the alignment throughout the company, review and refine Strategies with Key Prospect & Niche accounts are being managed and measured correctly. You will participate in monthly tele-conference calls with the Corporate VP to discuss the Area, Hotel and Account performance and Sales activity. Monitor competitor practices, monthly scorecards & diagnostic tools in order to understand competitor trends and if necessary, refine regional or hotel sales & marketing strategies. You must also maintain a personal portfolio of important accounts, develop and maintain effective relationships within industry bodies, local community and associations. Support the Area Marketing team in compliance to Brand Standards (hotel, print, & other) across all hotels within nominated area. Conduct Hotel Sales & Marketing Audits, with recommendations for improvement and action where applicable. Manage the effectiveness of the Sales teams including the Director of Sales & Marketing through the utilization of their individual strengths and abilities and by supporting their personal development and career aspirations. Make sure all Sales employees undergo training in accordance with a Quarterly Sales Training Plan. Manage the effectiveness of the team by utilizing the individual strengths and abilities and supporting their ongoing development. Strengths: Ability to analyze and identify key issues, interpret and extract trends from base information.Develop new operating systems.
Education
Corporate Executive Chef- Malaysia - This is a Resort and Spa hotel in Kuching, Malaysia - showcases 200 guestrooms and suites and exceptional facilities which include 5 signature restaurants and bars seeks an Executive Chef to set up a Central Kitchen and a range of Deli Shops (combined deli/butchery/bakery)...the candidate needs to have some Asian experience as well as a good knowledge in Butchery (sausage making/deli items knowledge) and bakery (breads and pastry)..Important to know that all items will be HALAL!!!!!... Young to middle age candidate who wants to be part of the business...share holding or profit sharing will be part of the package. Starting date November 1....long term contract at least 3 years ---need to be CREATIVE and able to adopt to local tastes and likings. Normal salary and benefits TOTALLY open and negotiable. Client prefers to evaluate people’s compensation based on experience and character. Corporate Yield & Revenue Managers- Thailand – One of the best respected hotel companies in Thailand and Asia, which offers luxury “state of the art” service to its guests are looking for a Corporate Yield & Revenue Manager with a minimum of 2 years experience in dealing with multi-property set up. The Group has the Optima system in house and your role will be to evaluate and monitor current and future business, set guidelines for corporate and hotel sales teams and control of their e-business unit. It is also important that this person maximize yield for all room reservations, ensuring up-selling during demand periods and conversion over need periods as well as entail management of the reservations staff and time, staff training, inventory control, planning and reports generation as appropriate and forecasting. He/She should be confident to advise the management team of key strategies to improve revenues and will be a person who can make things happen in the organization and will be accurate and give great emphasis on attention to detail. Our client said the financial package will be negotiable on a one to one basis. Thai’s or persons from anywhere in the world will be considered. Asian experience, of course, will be a plus. Vice President Finance – Milan – This hotel group is a distinctive International collection of world class luxury hotels that currently have about hotels in USA and the Middle East and are developing properties in Europe and Morocco. The person they are looking for would monitor/supervise/train the field controllers, and act as substitute controller until new hotel controller is hired. The ideal candidate will supervise the financial and management reporting, implement internal control policies and procedures and cash flow management of the company. In addition, you will provide budgeting and financial analysis, oversight of company growth strategies and be proactive. Excellent communication skills and the ability to interact with all levels of management and staff are essential. You must have a Degree in Finance with previous hospitality experience at Group/Corporate level. A minimum of 5 years in a similar position with strategic planning experience is desired along with a strong knowledge of business development, feasibility studies, and budget preparation and variance analysis. Other responsibilities include establishing annual capital expenditure budget for the resort; monitor actual performance against budget and previous year; advise management on any adverse variances that might hamper achievement of projected results; undertake regular audits to ensure compliance to policies and procedures; apply rigorous controls to cash and to the operation of bank accounts as well as revenue and expenditure reconciliations and many more finance duties. Salary totally negotiable with housing and transportation allowance. Managing Director - Europe – This is a very successful Public Company principally engaged in the real estate sector. The company is active in the property market in the Middle East with projects related to office, commercial and residential development. They are seeking a Managing Director for their new Hotel Management Company who will join them in Europe and assist with the management of all their properties. This individual will come from one of the premier international hotel companies and must have extensive experience in the luxury sector in full-service hotels throughout the European market place. You must have proven experience in hotel operations and accounting and should be financially oriented. He/she must have a minimum of 10 years experience as a General Manager or a senior position and have been exposed to commercial real estate asset management in full-service hotels. A business/hospitality degree is a prerequisite for this position. You will oversee hotel general managers, leasing agents and other service vendors with respect to hospitality assets. You will coordinate with the President all of the future hotel developments and undertake the acquisition process including feasibility studies, financial projections, budgeting, due diligence, legal contracts and deal documentation. Our client is seeking someone with strong analytical, financial and project management skills along with excellent contractual and negotiating expertise and exceptional communication and people skills. You will be a self starter and results driven with high energy and strong leadership skills. A highly competitive financial package is offered along with an exceptional benefit and incentive program. ***Only Canadian Citizens and/or permanent residents would be considered.**** General Manager – USA – This is a life time opportunity to manage a very exclusive boutique mansion in Rhode Island. Our client in Rhode Island operates an exclusive boutique and historic hotel located by the sea. This Hotel offers the kind of warm hospitality, welcoming atmosphere and superior services sure to please sophisticated travelers. The hotel completed a major renovation to restore this property to its original grandeur. The hotel is not branded but part of group owning and managing luxury and historic properties throughout the USA. They are seeking a General Manager to manage and supervise the day-to-day operation of this sophisticated resort, so that unit objectives are achieved and maintained in relation to the hotel group, the owning company, guests and team members. They like their management staff to have independent property (non-branded) experience. They like to see entrepreneurs, hands on type of people with boutique type of background. The ADR is over $1000! The candidate will be responsible for producing high quality, service and product to this very discerning clientele. He/She will also be in charge of budget, controls and follow up. Must be a USA Citizen or have the right to work in the USA. Salary: US $120K+ Relocation + Medical. Vice-President Operations – Mid -West USA – This hotel group owns and manages different luxury and 4* hotel brands worldwide. The company is looking for a person who can solidify and manage a group of hotels, as well as their flagship hotel which they recently spent 35 million dollars in renovations. You must be capable of directing 15 hotels, as well as handle the marketing and promotions and maintaining excellent business standards with business associates and government authorities. You must also have the ability to develop and establish business policies, playing a lead role in determining strategic goals and objectives are essential. Salary is negotiable. Chief Financial Officer – Middle East - This is a newly formed International Corporation with hotels in Germany, Paris and throughout the Middle East. You will be required to travel to other properties in Germany, UAE and Lebanon and Kuwait. Fluency in English and German language skills and the flexibility to travel is essential. The ideal candidate will supervise the financial and management reporting, implement internal control policies and procedures and cash flow management of the company. In addition, you will provide budgeting and financial analysis, government levies compliance, audit and financial support for all business areas. This role requires financial oversight of company growth strategies. You must have a Degree in Finance with previous hospitality experience at Group/Corporate level. A minimum of 5 years in a similar position with strategic planning experience is desired along with a strong knowledge of business development, feasibility studies, budget preparation and variance analysis. Excellent communication skills and the ability to interact with all levels of management and staff is essential. Excellent presentation and communication skills are prerequisites and you must be strong in managing multi-cultural relationships. Salary - Euros 6,000 net plus all expatriate benefits. Senior Vice President Food & Beverage – Caribbean – This superior first class resort in the Caribbean requires this person to assume the overall responsibility of the management and direction the food and beverage operations of the company’s International properties in the Bahamas including conference and convention services operations. The position will report to the Senior VP and General Manager Food & Beverage. The Senior VP will serve as a key member of the executive team. Direct reports will include the Vice President and General Manager of Conference Planning, Catering and Conventions Services, Vice President and General Manager of Food & Beverage, Vice President of Culinary and Vice President of Food& Beverage for Outdoor Operations. The position will lead the F&B operations of over 40 restaurants, bars, catering and conventions businesses with a revenue stream of over $230 million annually The successful candidate will have responsibility for creating exceptional dining experiences throughout the resort through the creation and development of concepts, menus, design and revenue generating opportunities. He/she will devise strategies, formulate policies and direct the operations in collaboration with the executive leadership team. He/she will negotiate and manage relationships external food and beverage brands, provide direction and leadership to the management of joint venture partnerships ensuring profitability and growth. A minimum of 5 years at a senior executive level in food and beverage management in a high volume, diverse environment. Highly developed strategic and analytical capabilities, strong interpersonal skills and organizational skills with the ability to work in a dynamic and intense environment. Experience in working in a union work force with the ability to negotiate and collaborate effectively is important. A proven track record of strong leadership skills, sound business judgment and flexibility. Strong financial acumen with a high propensity for successfully driving revenues and building teams. Ability to be resourceful and to work under aggressive timelines. Excellent salary package for the right individual. General Manager – Greece – This fantastic newly renovated property that strives to become Greece’s best 5* resort needs a General Manager/Director of Operations to make this happen. You must come from a strong operations background with a focus on rooms and food and beverage. You must have worked for top resorts; preferably with privately owned hotels and have a good working rapport with owners. The ideal candidate will also be expected to prepare periodic reports, annual budgets, planning and implement systems to ensure that financial targets are met and monitor smooth functioning. He/she should have the ability to implement company policies and procedures that will meet or exceed owner and management expectations. This person should be hands-on with strong leadership skills and be bottom line and detail oriented. Executive Assistant Manager – Tripoli, Libya - This new stylish five star hotel in Tripoli offers the perfect blend of thriving commercial and traditionally characteristic interests. It offers World-class standards and services aimed at setting hospitality standards in the region and are sure to impress the most discerning business, as well as leisure traveler. The property has 300 rooms including 79 suites, executive club rooms with an executive club lounge, 5 restaurants and banqueting facilities. It also has a very modern and well equipped spa and gym. The client would like this person to have a proven track record of success in a Director of Operations role with the ability to achieve the planned operational profit margins in both Food & Beverage and Rooms. Excellent knowledge of uses/applications of Opera Fidelio, Front Office, Yield, Micros and Reservations Systems and a good knowledge of Menu Management and Cost Controls. You should have the ability to develop effective F&B promotions and Sales promotions and to ensure that all supplies are ordered and delivered against clearly defined specifications and within or better than agreed upon limits. Design and gain agreement for the hotel’s F&B marketing plan and Room’s selling strategies. Conform to the hotel’s brand standards and corporate identity. Convert the entire hotel’s revenue into collected cash within the shortest agreed time scale through managing the credit control function in a diligent and professional way. Customer and quality focused with good operations background. The candidate must be familiar with the Middle East Region. Salary: Euros 4,000 per month net (i.e. US$ 6,000) + bonus + airline ticket + accommodation + medical insurance + moving expenses At Renard, customer service is not a "Department" it's an "Attitude"! www.renardnewsletter.com |
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